In the technological revolution era, it is important for IT to keep pace with ever-changing customer demands. They impose conditions on the needs of business which in turn expects the tools required to meet these needs to be available as soon as possible. Technological departments face an enormous challenge to provide fast and flexible operation, and at the same time high-quality solutions.
As an IT company, we perfectly understand what is associated with project execution. There are many factors which influence effective IT project implementation. It is not only knowledge with respect to specific technology but also experience and skills necessary to manage each stage of the process — from analysis, through design, tests and implementation, to maintenance and development. People of Craftware have experience and competence which let us contribute to the successes of our customers.
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Minimize risk
Start with the project earlier and avoid lengthy recruitment.
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Learn from our experts
We advise the best solution and help to gain business benefits as soon as possible.
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Carry out your project to the schedule
We guarantee project completion on time, within budget and in the agreed scope.
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Work with the best
We provide specialists with whom we have been cooperating for years and whose competence we are sure of.
Since 2011, we have been Salesforce partner. We employ over 100 people specializing in this technology who constantly develop their skills under the eye of experienced experts.
To meet the expectations of our customers, we have built expert teams in project management, business analysis, technical writing, manual and automatic testing, Salesforce administration and development, service management, etc. Such an extensive range of project competences lets us lead our customers through all project stages.
Our daily work is based on experience gained during international and national projects.They let us develop good practices not only with respect to project execution. We know how to effectively provide our customers with necessary experts, from single persons to whole teams. We define the project scope and determine the optimum way of its execution. We do not limit ourselves to maintaining and developing solutions based on Salesforce. We effectively support our customers in creating and supplementing project competences during implementations carried out using also other technologies.
Cooperation with IT departments is our daily work. Since 10 years, we have been cooperating with global corporations and their competence centers, providing them with qualified experts or executing any kind of projects based on Salesforce — from its maintenance, to developing new functionalities.
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We could admire the effects of their work, approach, competence and reliability in all these areas. Their strengths as consultants are paying a lot of attention to details, high quality of delivered solutions and a fantastic ability to co-operate with company representatives.
Wojciech GłowackiTechnical Project Manager, Roche -
Operation transparency, flexible approach, high-class specialists and commitment — I met all these traits during our implementation. It was the people who convinced me, not the company. However, the people must be supported by the organization who employs, educates, supports and takes care of them. I found all of this at Craftware.
Marco RandiHead of Technology Engineering, PMI -
What I appreciate most about Craftware is their partnership-based approach and facing the challenges together which let us operate effectively. Although the basis of our agreement was the provision of qualified specialists, I would call the service provided by Craftware a partnership not body leasing.
Kamil WerłatySalesforce Technical Lead, IPF Digital -
They are great professionals who perfectly know the Salesforce technology and product capabilities. The Craftware team is open, flexible and oriented on achieving business goals — we highly value these traits.
Anna KujawaCRM Department Manager, Allegro
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See case study
Salesforce implementation in a large pharmaceutical company
- Access to marketing materials located in different places was facilitated.
- The cooperation of teams working on the same product or marketing campaign was enhanced.
- The level of cooperation between marketing specialists was increased.
- Onboarding of new employees was facilitated.
- The repository of data and product and project documentation was created.
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See case study
Maintenance and development of Salesforce in a global tobacco company
- Reduce the cost of 20% platform support (2 FTE) while increasing the quality level.
- Reducing the necessary engagement through automation.
- Change of approach to performed tasks.