Achieve your business goals

The key to a successful project is understanding its real business goals. Why do we start a project in the first place? What are the expected business results, both short-term and long-term ones? How can we achieve them? What are the related costs and risks?

To answer these and other vital questions, we must perform a thorough analysis. Therefore, our business analysts are focused on understanding needs, asking relevant questions, and, most of all, on listening. This is how we learn your business goals, advise, and create solutions that perfectly match your needs.

businessman working on the computer
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    Define your business goals

    An analyst can help you precisely and clearly define stakeholders’ needs, define business goals, and determine the project scope.

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    Minimize risk

    With the analyst’s help, you can recognize and minimize risks in the project while maintaining/keeping the predefined objectives/goals and requirements.

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    Optimize your business processes

    Correctly formulated goals and properly defined requirements for the project are the key results of the analyst’s work.

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    Extend the system’s life cycle

    The documentation prepared by an analyst allows for smooth development and longer system utilization in the future.

Our Certificates
  • CPOA Certified IIBA
  • ECBA Certified IIBA
  • ITCQF (Certified Technical Communications Foundation Level Certificate)
  • Salesforce-Certified-Administrator
  • Salesforce-Certified-Marketing-Cloud-Email-Specialist-WI20
  • Salesforce-Certified-Platform-App-Builder
  • Salesforce-Certified-Service-Cloud-Consultant
  • Scrum-Product-Owner-Certified
  • Veeva CRM
What kind of IT analysis specialist do you need?
  • Specializes in the following areas:

    • Business analysis of goals and requirements
    • Modelling business processes
    • Optimizing business processes
    • Implementing, planning, and managing changes
    • Designing and implementing solutions
    • Designing tools for reporting and data analysis
    • Building relations with stakeholders
    • Planning the system’s life cycle
  • Specializes in the following areas:

    • Analyzing functional and technical requirements
    • Preparing technical documentation
    • Designing and implementing the interface
    • Close cooperation with the developers
    • System implementation
    • Preparing technical documentation
    • Product testing
Does your team need a business analyst?
Write to us, and we will support you in business analysis.

Sales Manager

Why us?
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    Wide range of specializations

    Craftware employs 40 experienced experts in IT analysis, including 11 certified Product Owners.

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    Utilization of advanced tools

    We use a broad range of tools, including Jira, Redmine, Enterprise Architect, Microsoft Visio, Lucidchart, Aris Express, PEGA, HP ALM.

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    Working in Agile

    Our specialists perfectly find themselves in an Agile environment, thanks to which they adapt their operations to the evolving terms and requirements of a project.

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    Nearly a hundred implemented projects

    We work in diverse technologies, including Salesforce, SAP, Tableau, Oracle, BOX, Online Banking System, and mobile apps.

Frequently Asked Questions
  • A business analyst is often referred to as an intermediary between business and IT. On the one hand, BA collects business requirements and, on the other – translates them into tasks understandable for the project team. What is essential, though analysts are a part of such a team and represent the customer’s side in the project, they cooperate with all project participants.

  • From the business point of view, it is primarily the attention to the project’s business goals. BA focuses on business goals so that they are in the center of communicated requirements and, therefore, are achieved. An analyst not only supports achieving business goals but also explains them. BAs are a project’s supervisors; they promote a vision of the project to stakeholders and project team members.
    From the project team perspective, BA’s involvement increases the quality of the team’s work. Members of the team can focus on their tasks and technical aspects of the project. An analyst clearly and concisely explains its objectives and answers all questions related to carried out tasks. Business analysts also support verification of compliance of the delivered solution with the project’s business requirements and goals.
    An analyst is a contact person between a team and a customer. BA builds relationships in the project team, between stakeholders, inside IT, and between IT and customers. Business analysts’ good relations with the project’s parties facilitate not only the project management but also everyday work.

  • We strive to make the customer as independent as possible after implementation and have one or more administrators as an internal support line. However, companies often decide on additional support to have an experienced partner on hand in more difficult situations.