Salesforce is a solution that can grow with the organization using it. As opportunities are explored and business needs emerge, companies add more modules and adapt systems to current goals. Along with this increase, the needs related to maintaining Salesforce grow.
At Craftware, we actively support our customers in optimal planning and in implementing further stages of that process. If your Salesforce instance has been running for a long time, we will carry out an audit of the code and processes. We will point out the areas potentially in need of improvement and perform optimization.
Develop your system
Improve your Salesforce solutions with us by adding new functionalities.
Ensure continuity of operation of systems and service
Provide your organization continuity of operation of systems and secure it from unexpected issues.
Gain access to unique knowledge and Salesforce good practices acquired from many projects.
Reduce your expenses on Salesforce maintenance by proper management of staff, projects and Salesforce licenses.
Continuous Integration and Continuous Delivery are the set of processes and good practice recommended by Salesforce. They will enable your organization to improve the process of software
development and managing next releases of the product, and align the code.
Center of Excellence is a group of specialists within your organization, bringing together the needs and goals of business sponsors, main stakeholders, end-users, and Salesforce admins. Their goals are
to develop and to put into practice concepts, ideas, tools and solutions improving a specific element of the platform or a given business initiative.
Lightning is a new design of the Salesforce platform designed to take user productivity to a higher level. There, you will find unique functionalities, unavailable in Salesforce Classic, such as
performance charts, AI assistant, enhanced reporting and forecasting.
Our Managed Services team will take care of the maintenance and development of your Salesforce instances. We will provide ongoing technical support and suggest improvements. We will make sure that you always use the best available solutions in Salesforce technology.
Agile project execution enables to achieve objectives flexibly and quickly implement solutions that generate business values. Constantly collect business requirements. If they are modified, you will be able to implement necessary changes quickly.
We could admire the effects of their work, approach, competence and reliability in all these areas. Their strengths as consultants are paying a lot of attention to details, high quality of delivered solutions and a fantastic ability to co-operate with company representatives.Wojciech GłowackiTechnical Project Manager, Roche
Operation transparency, flexible approach, high-class specialists and commitment — I met all these traits during our implementation. It was the people who convinced me, not the company. However, the people must be supported by the organization who employs, educates, supports and takes care of them. I found all of this at Craftware.Marco RandiHead of Technology Engineering, PMI
What I appreciate most about Craftware is their partnership-based approach and facing the challenges together which let us operate effectively. Although the basis of our agreement was the provision of qualified specialists, I would call the service provided by Craftware a partnership not body leasing.Kamil WerłatySalesforce Technical Lead, IPF Digital
They are great professionals who perfectly know the Salesforce technology and product capabilities. The Craftware team is open, flexible and oriented on achieving business goals — we highly value these traits.Anna KujawaCRM Department Manager, Allegro
- See case study
Salesforce implementation in a large pharmaceutical company
- Access to marketing materials located in different places was facilitated.
- The cooperation of teams working on the same product or marketing campaign was enhanced.
- The level of cooperation between marketing specialists was increased.
- Onboarding of new employees was facilitated.
- The repository of data and product and project documentation was created.
- See case study
Maintenance and development of Salesforce in a global tobacco company
- Reduce the cost of 20% platform support (2 FTE) while increasing the quality level.
- Reducing the necessary engagement through automation.
- Change of approach to performed tasks.
We currently employ over one hundred of Salesforce specialists with about 170 Salesforce certificates.
Full range of competence
We have a full range of project skills that allow us to carry out major projects on our own.
Salesforce Platinum Partner
For another year in a row, we hold the highest Salesforce partner status in Poland which reflects our knowledge and experience.
Valued partner of big companies
We have been cooperating with international corporations and their IT competence centers for nearly ten years.