Sometimes a customer’s specific CRM needs mean that none of Salesforce’s products meet their expectations. What if this is the case? It is the right moment to take advantage of the Salesforce Platform opportunities in tailor-made solutions. Our specialists build all kinds of applications and tools on the platform, taking into account very specific customer requirements.
Moreover, the Salesforce Platform makes it very easy to build applications without writing even a line of code. This way, users can create simple and functional tools for their employees and increase their efficiency.
A huge part of the applications built on the Platform is available – for free or for consideration – via the AppExchange online shop. There, you can also find Craftware’s product – Madocs.
Over the past few years, we have completed dozens of projects for global companies using Salesforce technology. As part of the Salesforce partner program, we have obtained the world’s highest Specialist II status for the Salesforce Platform implementation service, confirming our vast experience and knowledge.
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Easy to build team apps
Build Salesforce mobile apps on your own to help with everyday work and increase efficiency.
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Salesforce for every department's needs
Give administrators and business users the development tools to design department-specific applications.
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External portals for the customers and partners portals for the customers and partners.
Find out how easy it is to use data in Salesforce and a modern software platform to improve customer service quality.
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Speed and innovation in creating apps
Streamline processes and simplify development tasks so developers can focus on application quality and fast deployment.
Source: IDC-Salesforce-ROI-White-Paper-2018
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Salesforce offers business solutions to support the customer lifecycle from marketing to after-sales service. It is based on applications belonging to the SaaS (Software as a Service) layer. These are Marketing Cloud, Sales Cloud, Service Cloud, Demandware. In turn, these solutions are built on the AppCloud platform, which is also available for customers. Thanks to that, every customer can independently develop their solutions but also extend the Salesforce solutions.
AppCloud belongs to the PaaS (Platform as a Service) layer. What distinguishes AppCloud most among many other PaaS on the market is creating incredibly effective solutions with it. Gartner classifies AppCloud as the leader of the High Productivity Paas quadrant.
Building applications using AppCloud is several times faster than using traditional development technologies. By starting with Salesforce solutions designed for customer lifecycle management, organizations facing the challenge of choosing a CRM system can make the digital transformation of the whole company and move their business to the cloud. On one platform, without the necessity of integration, they can build the needed solutions around CRM in a short time. Just in weeks, not months or years.
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Salesforce has many servers around the world. The major data centers are located in the USA, Asia, and within the European Union. When signing a contract with Salesforce, the customer indicates the location of their servers.
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Security is ensured by:
– two-factor authentication – besides login and password, the second step requires you to use a PIN code generated for a limited time
– restricted access by IP address – limited to office locations, for example
– SSO – Single Sign-On
– Salesforce login, using the company’s existing login mechanisms, so that the user has one login and one password for all applications in the organizationOther than that, the rules are similar, such as when logging in to Spotify using a Facebook account. Security is also provided by temporarily restricting logins to a range of business hours.
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