The UiPath Platform enables businesses to automate repetitive tasks, integrate AI-driven workflows, and optimize processes at scale. As an end-to-end UiPath service provider, Craftware ensures a seamless, PoC-driven automation experience with a total cost of ownership (TCO) assessment from the start.
We combine 15+ years of experience, 500+ IT experts, and 100+ automation specialists to deliver scalable, AI-powered automation solutions. As a UiPath Platinum Partner, we help businesses accelerate digital transformation safely and efficiently.
Our UiPath Expertise Covers:
- Process Mining & Discovery – Identifying automation opportunities
- AI-Powered RPA – Deploying intelligent bots for maximum efficiency
- Cloud & Hybrid Orchestration – Secure, scalable, and centralized automation
- Unified Automation Governance – Ensuring compliance & security
- Low-Code Development – Empowering teams to automate faster
- 80mln EUR saved between 2019 and 2021 at a significant global Insurance company,
- 15:1 ROI from automation since 2017 at a UK Public Department,
- 50% less time to complete new regulatory requirements,
- 60% reduction in processing costs at a Middle Eastern Bank,
- $10M estimated savings per year in financial processes at a tech company
Source: UiPath
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- Identifying high-impact automation opportunities.
- Process Mining & Task Analysis to find automation potential
- Value Stream Mapping to enhance operational efficiency
- AI & RPA Feasibility Assessments
👉 Outcome: A strategic automation roadmap tailored to your business.”
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- Deploying AI-driven automation across your business.
- Custom UiPath Studio workflows
- Attended & Unattended Robots for seamless execution
- AI-powered automation for document processing, APIs, and UI workflows
👉 Outcome: A fully operational hyperautomation system tailored to your industry.
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- Ensuring automation runs at peak efficiency.
- 24/7 Mission-Critical Support
- Scalability & Performance Optimization
- Governance & Compliance Monitoring
👉 Outcome: A robust automation ecosystem with continuous improvement.
- Robotic Process Automation (RPA)
- Automate repetitive tasks with ease.
- AI-Powered Insights
- Leverage AI for intelligent decision-making.
- End-to-End Workflow Automation
- Connect tools and systems seamlessly.
- Intelligent Document Processing
- Scalable and secure deployment options.
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- Accounts Payable and Receivable: Automate invoice processing, payment scheduling, and collections to ensure timely transactions and reduce manual errors.
- Bank Reconciliation: Automatically compare and reconcile bank statements with internal records, minimizing discrepancies and manual effort.
- Regulatory Compliance and Reporting: Streamline the collection and reporting of compliance-related data, ensuring adherence to financial regulations.
- Customer Onboarding: Accelerate the onboarding process by automating data entry, document verification, and account setup, enhancing customer experience.
- Fraud Detection: Utilize AI to monitor transactions for suspicious activities, enabling prompt responses to potential fraud.
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- Order Processing: Automate order entry, tracking, and fulfillment processes to improve accuracy and speed.
- Inventory Management: Implement real-time monitoring and management of inventory levels, reducing stock shortages and overages.
- Shipment Scheduling: Optimize scheduling and routing of shipments to ensure timely deliveries and cost savings.
- Compliance Documentation: Automate the preparation and management of compliance documents, ensuring adherence to regulations.
- Customer Communication: Streamline communication with customers regarding shipment status and delivery updates, enhancing satisfaction.
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- Supply Chain Management: Enhance supply chain operations by automating order processing, inventory tracking, and supplier communications.
- Production Scheduling: Optimize production schedules based on real-time data, improving efficiency and reducing downtime.
- Quality Control: Implement AI-driven inspection processes to identify defects and maintain product quality.
- Maintenance Management: Automate maintenance scheduling and monitoring to prevent equipment failures and extend asset life.
- Regulatory Compliance: Ensure compliance with industry standards by automating reporting and documentation processes.
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- Patient Data Management: Automate the entry, updating, and retrieval of patient information to improve accuracy and accessibility.
- Appointment Scheduling: Streamline the scheduling process for patients and healthcare providers, reducing no-shows and optimizing resources.
- Billing and Claims Processing: Automate billing procedures and insurance claims to expedite reimbursements and reduce errors.
- Regulatory Reporting: Ensure timely and accurate reporting to regulatory bodies by automating data collection and submission processes.
- Inventory Management: Monitor and manage medical supplies and equipment inventory to ensure availability and reduce waste.
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Read Case Study
Using UiPath to Prevent Transaction Fraud
The client’s fraud detection team was overwhelmed with a growing volume of transactions to manually review for potential fraud, such as stolen identities and transaction patterns that matched predefined scenarios.
Craftware utilized UiPath to automate the filtering of repetitive, low-complexity transactions, which reduced the workload of the client’s fraud detection team and improved global fraud prevention KPIs.This allowed the client’s team to focus on high-value tasks, ensuring more accurate and timely responses to fraudulent activity.
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RPA (Robotic Process Automation) in customer onboarding
The customer represents the fintech industry and operates in the area of e-commerce. It is a global brand growing by 30% every year. It is most often identified with online payments, thanks to which it has gained widespread recognition.
Our task was to design and implement a robot that will support the work of a team dealing with the onboarding of new customers (merchants) from the SMB (small and medium-sized business) area in Poland – companies cooperating with our customer.
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Migrating Our Client to UiPath
This use case shows how Craftware successfully facilitated the migration of a leading international financial services company from an outdated RPA tool to UiPath, and ensured a smooth transition while embedding a hyper-automation-first approach. This migration not only addressed the client’s immediate technical needs but also laid the groundwork for long-term automation success, maximizing their return on investment (ROI) from the outset.
- Identify processes to automate.
- Build automation workflows using UiPath Studio.
- Deploy bots to execute tasks.
- Monitor and scale with UiPath Orchestrator.
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Data administration and processing responsibilities depend on the deployment model chosen (e.g., on-premises, cloud). UiPath provides comprehensive documentation on data security and compliance to guide organizations in managing their data securely.
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Absolutely. Craftware offers low-cost PoC services to demonstrate the potential benefits of automation, allowing clients to assess the value and feasibility before committing to full-scale implementation.
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Craftware leverages its industry expertise to design automation solutions that address specific challenges within each sector. For instance, we assisted a financial services company in migrating from an outdated RPA tool to UiPath, embedding a hyper-automation-first approach to enhance efficiency and compliance.
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UiPath’s automation solutions are scalable and can be tailored to businesses of all sizes, including small and medium-sized enterprises (SMEs). By automating repetitive tasks, SMEs can improve efficiency, reduce errors, and achieve rapid returns on investment.
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The implementation timeline depends on the complexity and scope of automation. Craftware follows a Discover, Automate, Operate approach to ensure a smooth and efficient deployment:
✔ Discover (4-14 weeks): Identifying high-value automation opportunities through process mining and feasibility analysis.
✔ Automate (2-8 weeks): Deploying AI-powered automation with PoC validation to ensure effectiveness before scaling.
✔ Operate (Ongoing): Continuous support, optimization, and governance to maintain long-term automation success. -
Craftware employs a Proof of Concept (PoC) approach to validate automation solutions before full-scale deployment. For example, we developed a PoC to automate legacy system reporting, reducing manual workloads and laying the foundation for future AI-powered automation initiatives.
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Yes, Craftware provides comprehensive UiPath services, including process analysis, solution design, implementation, and ongoing support. Our team of certified UiPath experts ensures that each automation project aligns with the client’s strategic goals.
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UiPath prioritizes security and compliance, implementing functionalities such as audit logging to maintain detailed records of activities, user actions, and system events. These measures ensure that interactions with the platform occur securely.
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Automation’s return on investment (ROI) depends on process complexity and scale. However, organizations have reported significant savings and efficiency gains through automation initiatives. According to the official sales methodology for Intelligent Automation Solutions, each dollar spent on licenses will require 3 to 4 Professional Services dollars that will come back to the client as a 2x ROI. As a rule of thumb, ROI will be estimated based on the number of FTEs released, measure improvement in the performance of the organization’s essential processes and parameters, and adhere to the timeliness of the delivered tasks.
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Our industry expertise distinguishes Craftware’s Intelligent Automation services, commitment to delivering tailored solutions, and status as a UiPath Platinum Partner. As part of the Orange Group, UiPath’s flagship client and one of their biggest success stories, we offer insights and knowledge transfer activities, allowing our clients to utilize proven frameworks in their automation programs.
We focus on creating scalable, efficient automation strategies that drive tangible business outcomes.
In the Discovery phase – to ensure we launch our initiative by automating the most lucrative areas of your business – we will ask UiPath-trained Salesforce Business Consultants to look into your sales process through the lens of their 15+ years of experience.
Later, we will bring in business leaders who have successfully executed large-scale automation programs to tell you about the ins and outs of running a democratized automation initiative, to finally focus on assuring safe delivery and operation of your automation program by bringing in our testers who will prepare you for the maintenance of your business process automation solution.
