Efficiency, accuracy, and compliance are critical in the healthcare and life sciences (HLS) and financial services (FSI) sectors. Craftware delivers tailored Robotic Process Automation (RPA) solutions to streamline processes, reduce errors, and achieve rapid ROI. As a UiPath Platinum Partner, we bring industry expertise to help you achieve RPA’s full potential.
What is Robotic Process Automation?
Most IT systems used in companies for everyday work require constant attention from users, often consuming significant time on repetitive and mundane tasks. These tasks not only hamper productivity but also increase the risk of errors. RPA technology allows you to configure software robots that imitate human work by interacting with IT systems, performing tasks faster and without mistakes.
RPA in HLS:
- Patient Data Management: Automate the extraction, processing, and updating of patient records, freeing healthcare professionals to focus on patient care.
- Regulatory Compliance: Streamline compliance reporting and monitoring to reduce the risk of errors and ensure adherence to regulations such as HIPAA.
- Appointment Scheduling: Automate appointment scheduling, reminders, and follow-ups to enhance the patient experience and minimize no-shows and administrative workload.
RPA in FSI:
- Transaction Processing: Automate repetitive tasks such as loan processing, account opening, and transaction verification, speeding up operations and reducing errors.
- Fraud Detection: Use RPA to monitor transactions in real-time, flagging suspicious activities for further investigation, thereby enhancing security and compliance.
- Customer Onboarding: Streamline the onboarding process by automating KYC (Know Your Customer) checks, document verification, and data entry, improving customer experience and operational efficiency.
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80mln EUR
saved between 2019 and 2021 at a significant global Insurance company
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15:1 ROI
from automation since 2017 at a UK Public Department,
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50%
less time to complete new regulatory requirements,
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60%
reduction in processing costs at a Middle Eastern Bank, $10M estimated savings per year in financial processes at a tech company
Source: UiPath
We are a UiPath Platinum Partner, RPA’s most widely used and highest-rated technology platform, ranked first in Gartner’s process robotization report. UiPath offers its users an extensive free knowledge base. What millions of UiPath users highlight is its simplicity and ease of use compared to other RPA solutions.
Today, UiPath is the fastest growing organization in the enterprise software industry. It has dozens of offices worldwide, a strong 500,000-person community of programmers, and over 5 million robots working in 5000 global enterprises.
Contact us to learn how to become part of the technological revolution and improve your business processes.
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UiPath Platinum Partner
As a UiPath Platinum Partner, we deliver advanced, tailor-made Intelligent Automation solutions that meet our clients’ needs.
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Part of the Orange Group
We are part of the Orange Group, which has pioneered some of the world’s most extensive UiPath automation democratization programs.
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Expert Testing Team
Our team of over 100 experienced automation testers ensures high-quality and reliable automation through Continuous Testing solutions. These solutions test automation processes and other applications within the client’s infrastructure.
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Sales Process Automation Expertise
The most lucrative area for automation is the sales process, and as the Salesforce Partner of the Year in our region, we have unparalleled expertise in this domain.
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Read Case Study
RPA (Robotic Process Automation) in customer onboarding
The customer represents the fintech industry and operates in the area of e-commerce. It is a global brand growing by 30% every year. It is most often identified with online payments, thanks to which it has gained widespread recognition.
Our task was to design and implement a robot that will support the work of a team dealing with the onboarding of new customers (merchants) from the SMB (small and medium-sized business) area in Poland – companies cooperating with our customer.
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Read Case Study
Setting Up the Pillars of an Automation-First Culture as We Migrate Our Client to UiPath
This use case shows how Craftware successfully facilitated the migration of a leading international financial services company from an outdated RPA tool to UiPath, and ensured a smooth transition while embedding a hyper-automation-first approach. This migration not only addressed the client’s immediate technical needs but also laid the groundwork for long-term automation success, maximizing their return on investment (ROI) from the outset.
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Read Case Study
Using UiPath to Prevent Transaction Fraud
The client’s fraud detection team was overwhelmed with a growing volume of transactions to manually review for potential fraud, such as stolen identities and transaction patterns that matched predefined scenarios.
Craftware utilized UiPath to automate the filtering of repetitive, low-complexity transactions, which reduced the workload of the client’s fraud detection team and improved global fraud prevention KPIs.This allowed the client’s team to focus on high-value tasks, ensuring more accurate and timely responses to fraudulent activity.
Read more about Robotic Process Automation (RPA)
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UiPath Platform
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RPA Proof of Concept – get ready to implement robotization
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How to select the first processes for RPA automation?
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From programming to maintaining – how much human is there in RPA?
