Veeva expert

Veeva Vault Platform, specifically built for the life sciences industry, is a cloud platform to manage content and associated data within the organization. All applications are built on the same core platform so the companies can solve the problem of maintaining multiple systems and the need to combine and analyze data from multiple sources. Thanks to Veeva Vault the organization can safely and efficiently conduct their clinical processes across all clusters.

Who are Craftware’s Veeva Vault Consultants?
They are creative initiators and high-energy professionals that can transform customer’s requirements into clear and comprehensive functional solutions. At Craftware, we know that only the combination of soft skills and hard competencies fully allows us to support customers.

Craftware’s Veeva Vault Consultants ensure that the software they develop is of the highest quality. They conduct conversations with the business and analysts, during which they gather information and details necessary to make a specific change. This is when their communication and conversational skills come in handy. Whenever possible, they propose several different ideas on how to optimize project activities to best meet the customer’s needs. After the initial configuration of the application, they present a proof of concept to fully comply with the business requirements and to add finishing touches to the product.
When the product is at the initial stage of implementation, consultants check the solutions to make sure that the proposed configuration works. After this stage, they pass on the solution to testers. Consultants and testers cooperate continuously to ensure the product is reliable and meets end-users’ expectations.

Documentation is also a very important aspect of Craftware’s Veeva Vault Consultants work. It helps maintain a highly validated system in line with GxP practices. What’s more, it enables work continuity, for example, when team members are on vacation. The project documentation is created in such an accurate and precise way that each configurator can repeat a given task or continue it on their own, without the necessary presence of our consultant. We strive to enable uninterrupted work and the functioning of the application.

Craftware’s Veeva Consultants work is extremely demanding as they play one of the most important roles in the project and are involved in the entire software development process. From the very beginning, they participate in the discussions, creating configuration and its acceptance, and finally in the implementation into the production environment manually or through a package. That is why our consultants are persistent in pursuing their goals and they don’t get discouraged by obstacles.

In Veeva projects, it’s one of the key roles. At an early stage, they explore processes occurring in a given company and compares them with the possibilities and features offered by the Veeva technology. That’s how they can evaluate which of them are valuable and should be implemented as well as in which order it should be done to provide the greatest benefit. What’s more, an analyst can assist in building communication for the potential users, which helps to increase the adoption of a solution in an organization.

The key aspect that ensures effective implementation of the solution is also the preparation of relevant documentation. Documents drawn up by the analyst allow the smooth development of the system and its longer usage in the future. Craftware consultants, in projects based on Veeva, create extensive documentation that includes important information on potential customizations and describes all implemented changes and modifications.

At Craftware, we provide Consultants with experience in Veeva technology who exactly know processes specific for Pharma and Life Science industries. They can assess in which cases the already existing functionalities can be used and adapted and when it is worth designing a custom solution.

Our Analysts also have extensive experience in Salesforce, on which Veeva is based. Thanks to that, they have great technical knowledge and can discuss this subject with developers.

Familiarity with industries using Veeva solutions is especially significant in the case of being aware that various requirements exist and legal restrictions that affect differences in functionalities of a particular system worldwide. The experienced Consultant can examine such needs at the beginning of a project and take them into account under its framework.

The one experienced in Veeva ensures the delivered product fulfills all the previously defined requirements. Their task is to take care of the quality, meaning the quality of the team’s work and the quality of the final result of the commissioned job and completing the project on time. The Project Manager makes sure that the project is carried out smoothly and effectively and that its implementation is in line with the predetermined budget.

Project Managers at Craftware are perfectly familiar with the Veeva platform, which is confirmed by their certifications. They ensure reaching for the best available solutions as well as efficiently use proven methodologies (such as Agile) and tools (such as JIRA, retro), improving working on projects. Over the years, Craftware’s Project Managers have been working on international projects, so they are experienced in the distributed project management and working with teams operating in different time zones.

Software testers with a background in Veeva projects take care of error reduction. They are capable of increasing the intuitiveness of the implemented solution and its friendliness in usage. Testers secure the system from the necessity of additional investments that result from the need for mistakes corrections, which arise during the system’s usage and influence the business.

Testers at Craftware perfectly know the specifics of working in Veeva projects and have great experience in cooperating with end-users. Our experts are familiar with the platform, and they cooperate closely with Veeva specialists on a daily basis. Thanks to their experience, they can support not only in the SAT (system acceptance testing) phase but also in the UAT (user acceptance testing) phase.