Salesforce World Tour is a series of conferences taking place regularly in different cities around the world each year. They provide a great opportunity to talk and share experiences between the Platform users, partners and Salesforce representatives.

They are also perfect for establishing new business relationships and meeting the existing and potential clients. Therefore, we couldn’t miss the most important event in the series which took place on December 18, 2019, in New York.

Craftware was a gold partner of this event which allowed us to have our own stand where we presented our services related to Salesforce maintenance and development. We also had an opportunity to talk with the event participants about the projects that we completed in the last few years. Lidia Sybicka, Adam Barański and Konrad Sikora represented us at the event. Our trip was a part of the Smart Growth project financed from the European Funds. To learn more about the project, go here.

This year, the tagline of the New York conference was “Salesforce Customer 360”. During the event, several dozens of speeches, hands-on sessions, and networking meetings took place. One of the speakers was Parker Harris, a co-founder and current CTO of Salesforce.

Our participation in this event was a great opportunity to extend our knowledge and gain new experience. Salesforce World Tour gathered several dozens of partners from around the globe and over 2000 visitors. Numerous panels and private conversations let us understand better the current trends and challenges of the Salesforce market. We are looking forward to the next year’s edition and the next global events in which we are planning to take part. 🙂

Author

  • Konrad Sikora
  • Business Systems Analyst
  • A business analyst with many years of experience in all stages of a customer’s life has worked in marketing, sales and customer service, but he is closest to the former. For several years, he conducted practical classes for postgraduate studies in Salesforce CRM and Marketing Automation at one of Warsaw’s universities.