We need to reach customers online online than ever before. How to keep up with digital changes in customer service and marketing? How to offload offline and get more profits from online activities?
In the e-commerce and retail industries, special competition takes place in the field of customer service and providing customers with the same brand experience with every contact. A holistic 360-degree view becomes key, as well as creating the right space and knowledge base for clients for self-service.
How, in polish reality, create such an ecosystem and how to manage it? We will tell you this in the best possible way by presenting the business case of BBK – the owner of the home&you brand. We will also show a demo of tools our client uses and which facilitate their daily work online.
The event will be held in the Polish language. If you want to know more visit this website.